Traditionally, insourcing has been the most common form of support for NHS hospitals to deliver on waiting times. As a provider of insourcing services, CHS are focussed on working with your teams to reduce waiting times and become clinically more efficient, for the benefit of the trust and ultimately, the patients. Whether you have limited capacity or a peak in demand, we can provide professional, engaging and hospital centred service with our experienced clinical team.
We ensure that hospital managers and clinicians are integrated into the design of the service, ensuring it is tailored by the people who know patients the best. We work with you to manage waiting lists and help you tackle any mismatch between demand and capacity.
Using your own developed pathways, your hospital managers and clinicians retain control of the service delivery. Weekly KPI reports will allow you to monitor the service successes and any potential safety issues. Identifying these early is important factor in shared learning and to improve quality of care.
It is commonly accepted that patients who are on waiting lists for long periods have significant detriment to their physical and mental health. For instance, one may suffer injuries due to poor vision from cataracts or falls due to hip pain, to name a couple. Therefore, managing waiting times effectively reduces further pressures on the health service. Our services are ‘white labelled’, to ensure that patients feel it is the hospital staff dealing with their condition which leads to positive experiences and provides feedback mechanisms.
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Completion of contracts on time and on budget
How does insourcing work
We provide expert clinical leadership to lead a team of dedicated healthcare professionals who have a breadth of experience across the private sector and the NHS. Our leadership team will work closely with your in-house teams using the same processes and procedures that you use. The process of insourcing is an easy 5 step solution.
Understanding the goal of the Trust is key to delivering the desired outcome. We understand that and we provide a tailor-made solution to address your specific needs.
As part of the process, Community Healthcare Solutions help you identify the waiting list that you wish to address.
Our planning of services is clinician to clinician led and is facilitated by CHS managers. We formulate a plan within three days, following NICE and evidence-based guidelines to make clinical pathways consistent. During the planning phase, we RAG rate the cases and risk stratify according to your hospital guidelines. We present these to you within 5 days in an easy-to-view format designed by our own data analyst.
CHS Insourcing Solutions will be operational within 5 days of being contracted. We can work in our mobile clinics and operating theatres 7 days a week from 8am to 9pm. Your patients are seen by either our or your clinical teams, depending on your preference.
Quality and KPI reporting
The best way to keep you updated with the contract, is weekly management meetings where we provide feedback on dashboards with detailed reports. On contract completion, a full Minimum Dataset (MDS) with outcomes and copies of all records will be provided to your teams.
Making further improvements
Community Healthcare Solutions will define a project plan to be agreed with the Hospital Managers. The location of premises could be mobile units or fixed units based on the requirements.